Emotional intelligence also called
emotional quotient (EQ) is the ability of an individual to understand and
manage one’s own emotions in such a way that he can manage tension, develop
empathy for others and interact effectively and positively. As much as IQ is
essential for a successful life , EQ is also very important.it helps in
building relationships with others at workplace school etc.it also helps to
reduce stress, turning thoughts into actions that are very important in making
a career and achieving goals.it also helps people to understand what is the
emotional condition of other people. Due to this ability of understanding
others get motivate to cooperate with the person.
How well a person do
in life and career is determined by both. To be able to excel in any field of life,
only smartness is not the key. People who are brilliant but in practical life
they are socially inept go nowhere in life. Along with smartness, the art of
dealing and communicating with society makes a person successful.
There are mainly four
attributes of EQ that are:
- Self-awareness- The ability to tune in to true emotions of a person.it is developed id a person have the ability to recognize his own emotions and is sure about his self-worth.
- Self-regulation- When a person experiences an emotion he has a little control on it but the length of a negative emotion such as anger stress could be reduced by using techniques like mediation and prayer.
- Social awareness - It is the process of developing empathy for others.it includes understanding others emotions, needs.to be able to pick up emotional cues and feel calm socially, and be aware of the power dynamics in a group or organization.
- Relationship management - To know how to keep good relations, connect clearly, encourage and affect others .how to work well in a team, and manage conflict of opinion or interest.
Why is EQ necessary in real estate?
Some of the most
important qualities specific to real estate agents relate to EQ skill.
Negotiation skills, likability, trust, sales tactics, and regular, clear
communication are all EQ characteristics. Here are some
simple tips to remain emotionally intelligent with clients:
Empathy
Real estate is a
people business after all, and a cold agent is always a bad sign for customers.
So it is really important for a person to be very empathetic to the buyers or sellers.
Since the one who is buying is spending some hard earned money and the one who
is selling has previous memories and emotional attachment with the property.
Be friendly but precise
It the nature of this
occupation that a person has to be friendly with the customers but that does
not mean to go on revealing personal stories and stuff. Be frank and friendly
to maintain alight environment but refrain from being too open. Because this
can lead to arguments.
Learn from mistakes
Its human nature to
make mistakes and its ok to make one in a while. It’s important because it
teaches lifelong lessons. In real estate agents with high EQs learn from the
past experience and take them seriously. It’s essential to realize what wrong
has been done but the most important thing is to learn from it and carry on.
Overthinking and get embarrassed over the events that have already passed lead
a person nowhere.
Uncertainty of the job
In real estate there
are a large number of problems that a person faces. Such as if no one is buying
the house for a long period of time or the market takes a dive as soon as the
house is listed for sale etc. strong EQ is required for a person to endure such
uncertain circumstances.
Stress
In real estate there
is always pressure on people because of unpredictable hours, inflexible rivalry
and an indefinite income. It is necessary to have EQ to keep the emotions in
check and make sound decisions.
